Sprucely Support
Get help with Sprucely bookings, payments, your account, or the Sprucely app. Contact support@sprucely.com and learn how to request account deletion.
Contact Sprucely support
Email support@sprucely.com for help with bookings, payments, your account, or the Sprucely app. Write from the email address on your Sprucely account when possible so we can find your records.
Never send passwords, one-time codes, full card numbers, or login tokens by email. Sprucely support will not ask for them.
What to include in your message
A short description helps us route your request. Useful details:
- The name and email address on your account
- Your booking reference or service date, if the question is about a booking
- The device and app version, if something in the app is not working
- What you expected to happen and what happened instead
Things you can do yourself
Signed-in customers can view bookings from My Bookings. You can also look up or change a booking from Manage Your Booking using the details in your confirmation.
Deleting your account
You can ask Sprucely to delete your account and associated personal data. See the Delete Your Account page for how requests are handled and what information may need to be kept.